Position: Meal Server 

Location: Los Angeles, California (Hollywood, Mar Vista, Silver Lake, San Fernando Valley)

Reports to: School Operations Manager

Organization Overview

The mission of Citizens of the World Los Angeles (CWC LA) is to provide a socio-economically, culturally, and racially diverse community of students in Los Angeles with an intellectually challenging, experiential learning environment that develops each student's confidence, potential, and individual responsibility as citizens of the world. CWC schools:

• Service a socioeconomically, culturally, and racially diverse community;

• Develop students’ social and emotional skills to prepare them to become citizens of the world in an ever-changing future; and

• Promote academic rigor through a constructivist, project-based learning approach, to support and develop children’s natural intellectual curiosity

CWC LA has a Regional Support Office that supports all CWC LA schools. We work with our network partners at Citizens of the World Charter Schools (CWC Schools), linking the schools in Los Angeles to CWC schools across the country.

Our core values are embraced by the entire community:

• Excellence: we demand lasting quality

• Diversity: we are better and stronger because of our differences

• Authenticity: we are our true selves in this work, and we are candid

• Community: we care deeply about people. We share and build partnerships. We celebrate, laugh, and seek joy, even in the tough times

• Change: we welcome the unknown, embracing the unexpected and new. We adapt to meet the ever-changing times. We find new ways.

Position Description

The Meal Server is responsible for performing all the duties necessary to execute a successful meal service.  They are responsible for set up, break down and clean up of each meal period. They are a visible presence on campus, interacting with staff and students regularly. 

Responsibilities

• Execute the setup, serving, and breakdown of meals during designated meal periods in accordance with established procedures and schedules

• Ensure adherence to food safety standards and hygiene regulations throughout all stages of meal preparation and service

• Manage and track supporting documentation, such as meal counts, inventory records, and sanitation logs, to ensure accurate reporting and compliance with school district policies and procedures

• Maintain a clean and organized eating area, including tables, chairs, and serving stations, to provide an inviting environment for students and staff

• Assist in the replenishment of food items and supplies as needed to ensure availability throughout meal periods

• Communicate effectively with team members to coordinate tasks and address any issues or concerns promptly

• Monitor food consumption and assist in minimizing waste by following portion control guidelines and implementing efficient serving practices

• Operate the Point of Sale (POS) in a manner that is compliant with school guidelines and government compliance regulations

• Keep students informed of the scheduled menu and new items while looking for ways to increase breakfast participation, Gets student/customer feedback, (food quality, likes and dislikes) and communicates feedback to management

• Provide friendly and courteous service to students, staff, and visitors, answering questions and addressing requests in a professional manner

• Collaborate with school administration and nutrition personnel to support compliance with meal program regulations and promote healthy eating habits among students

• Support student supervision to ensure orderly lines and student safety

• Support main office operations

• Additional duties as necessary to prioritize the maintenance of a safe environment, adherence to meal program compliance, and optimization of operational efficiency

Qualifications

The ideal candidate will have:

• High School Diploma or GED

• Minimum of one year of relevant work experience

• School and/or customer service experience preferred, but not required

• Understanding of computer software programs including Microsoft Office (Word, Excel, Powerpoint) and Google suite and willingness to learn new software programs

• Ability to lift/move items up to 40lbs in weight

• Food Handler’s Certificate (CWC can support an individual in attaining this after becoming employed)

Skills/Traits

The candidate must:

• Maintain outstanding attention to detail and willingness to get the job done

• Communicating and interacting effectively with multiple stakeholders

• Operate with a “customer service orientation” to support employees and minimize any barriers they may face to completing their work successfully

• Be adaptable and flexible

Compensation and Benefits

Compensation will be commensurate with experience. CWC LA offers a competitive benefits package.

We are an Equal Opportunity Employer, and, as an organization serving a diverse group of students, we work to reflect this diversity in our staff as well.