Qualifications

• High School Diploma, General Education Development (GED) Certificate, or California High School Proficiency Examination (CHSPE) Certificate required

• 1-2 years of experience working in technology environments 

• Ability to troubleshoot computer issues; inquisitive working style and desire to get to the root of technology issues

• Spanish and English fluency preferred

• Possession of a valid California driver's license 

• Reliable transportation and possession of the minimum required insurance coverage as mandated by the state of California for operation of a vehicle

• Ability to work independently and with a team in a fast-paced environment

• Prior experience working with students in an academic or recreational setting preferred

• Excellent organizational, planning and implementation skills

• Strong interpersonal skills

• Positive energy and the ability to be a strong role model for students

School Site Technician

Funded by Expanded Learning Opportunity Grant (ELOP)

The Organization

Camino Nuevo Charter Academy (CNCA) is a community of high-performing public schools that utilizes a comprehensive approach to prepare students from preschool through high school for success in college and in life. We integrate academic rigor, community, family, and wellness to empower students to thrive in a culturally connected and changing world. Founded in 2000, Camino Nuevo Charter Academy students represent the neighborhood of MacArthur Park west of downtown Los Angeles, a community that is one of the most under-resourced and densely populated neighborhoods in Los Angeles. Currently, CNCA has six campuses that serve approximately 3,500 students from TK through 12th grade.

Organizational Mindsets

We believe that every individual who works at Camino Nuevo Charter Academy must embody key mindsets.

• Commitment to and belief in CNCA’s mission and vision

• Belief in and embodiment of the CNCA Anchors in all aspects of the work 

• Commitment to the vision of a progressive, socially-just education and is able to inspire others towards that vision

• Solution orientation and belief in supporting others to be the same

• Commitment to an asset-based, capacity-building approach

• Commitment to equity, diversity and inclusion

• Strong self-awareness and ability to reflect

• Ability to take ownership in the day-to-day and overall success of the organization

CNCA Anchors

• EXCELLENCE: We take responsibility for our students and staff achieving consistently outstanding results.

• EQUITY: We recognize and value the individuality and experiences of all students and respond to their unique academic, emotional, psychological, and social needs.

• COMMUNITY: We are rooted in our community's richness and in the cultural and environmental context where our students and families live.

• INNOVATION: We continuously learn, are curious, and implement new ideas, perspectives, and evidence-based methods in our work. 

• JOY: We build and maintain positive relationships that foster happiness and fulfillment among students, staff and families.

The Opportunity

Under the supervision of the Director of Technology and Director of Expanded Learning, the School Site Technician is the key technology specialist for the school(s). The School Site Technician (STC) identifies technology needs and communicates with Site Leadership and/or the Home Support Office (HSO). The STC is responsible for Tier 1 troubleshooting and on-site support for school site staff and students, including system updates, inventory and assignment of educational technology, system technology training and support to school site stakeholders as appropriate. 

Responsibilities

Essential Functions

• Serve as the school liaison to the Home Support Office Technology department regarding instructional technology and technology integration

• Perform Tier 1 on-site help desk support, access management, and technical troubleshooting for students and staff

• Conduct scheduled monthly school(s) site technology updates and audits for student and staff devices.

• Responsible for deploying new technologies and revitalizing current systems

• Manage technology needs for all assessments (diagnostic, interim, state testing, etc.)

• Support site inventory provisioning, management, tracking, and disposal

• Reimage machines as needed

• Serve as a logistical liaison for outside vendors

• Data entry into systems to help produce reports of technology programs

• Prepare and submit reports to site administration and HSO as requested

• Travel to multiple locations as needed in support of the role or on behalf of the school

• Deliver and pickup equipment from other sites or HSO as needed

• Attend training and participate in professional development as requested

• Replace parts on broken computers

• Place service calls and ship equipment for external repair services

• Help onboard new staff in collaboration with HSO  

• Other duties as assigned

NON-DISCRIMINATION STATEMENT

Camino Nuevo Charter Academy (CNCA) prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Camino Nuevo Charter Academy requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.

Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to Margarita Domingo, Vice President of Human Resources. She can be reached at (213) 417-3410 or by mail at 3435 W Temple St. Los Angeles, CA 90026.